Deliverables
- Creation of a central process repository to provide easy access to stakeholders for process documentation.
- Design customized templates for a set of core process documents, including templates for process maps,
capability maps, process hierarchy, and process analysis. - Comprehensive evaluation of current process states from an enterprise perspective.
- Re-engineering of cross-functional processes to achieve better ROI and alignment to strategy.
Comprehensive Process Analysis from an Enterprise Perspective
Business processes evolve over time as individual processes are improved and supporting technologies are enhanced or introduced. We do a comprehensive evaluation of processes across business areas and existing technologies to understand the impacts of processes cross-functionally.
Deliverables
- Value Stream maps and end-to-end maps across business areas to provide a holistic blue-print of the business and its needs.
- Identification and documentation of process workarounds and pain points, process inputs and outputs, and inefficiencies and redundancies between different business areas.
Cross-functional process Re-engineering
Insights gained from documenting and evaluating current processes across the enterprise give us the ability to suggest future-state process options that can reduce process risks, workarounds, and inefficiencies in a cross-functional way.
Deliverables
- Redesigned workflows across business areas.
- Identification of common processes between teams where common process standardizations, automations, or digitization opportunities exist.
- Clear definition of roles, responsibilities, and handoffs in the new processes.
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